New EU rules - hand luggage must be included in the ticket price

The decision, taken on Monday, is part of a broader reform of the EU’s passenger rights, which have not been updated since 2004. The aim is to strengthen travellers’ position in cases of delays, cancelled flights and denied boarding.

For many airlines, particularly low-cost carriers, cabin baggage fees have become an important source of revenue. That option is now being limited as cabin baggage must be included in the base fare. The industry organisation Airlines for Europe warns that the consequence could be higher ticket prices for all travellers.

“By including cabin baggage in the standard offering, consumers may face higher prices that include a second bag, instead of the cheapest option,” the organisation writes in a comment.

The new rules also entail increased administrative requirements. Airlines must make it easier for passengers to apply for compensation in cases of delays and cancelled flights by providing clearer information and simpler processes. However, the levels of compensation will not change and will remain between 250 and 600 euros depending on the length of the flight and the extent of the delay.

Another change is that travellers will be able to correct misspelled names on their tickets at no extra cost, meaning airlines will lose yet another fee-based service.

Consumer organisations welcome the reform and describe it as a victory for travellers. For the airlines, however, the decision means increased cost pressure and fewer opportunities to generate revenue from additional fees - something that is likely to affect pricing going forward.

The new rules are expected to come into force in 2027.

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