Hotels

Leende man i kostym framför en digital hotellbokningsruta i en hotellmiljö.
"Historically, OTAs often had a better and simpler booking process than hotels' own channels, but today the difference has effectively disappeared," says Rasmus Kjellman of Benchmarking Alliance.

Hotel booking sites challenge online giants: “The difference has effectively disappeared”

The share of Swedish hotel stays booked through hotels’ own websites has more than doubled since 2017.

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